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Verified Customer Reviews

What our customers actually say.

500+ verified five-star reviews on Google. No promotional fluff, no incentives, no curation. Just real customers sharing what working with TWM Water Restoration was like.

5.0 / 5
500+ verified Google reviews · 100% five-star
IICRC Certified Firm Verified by Google Direct insurance billing

Have water, fire, storm, or sewage damage?

The crew that earned these reviews is the same crew that answers when you call. Live techs, 24/7, every market we serve.

More Reviews

Every single one is verified.

Pulled directly from our Google Business Profiles. None curated, none filtered, none paid for.

★★★★★
Verified
Thanks for the mitigación service really good work. And professional people. José help me dealing with the insurance. Really aporeciate that
★★★★★
Verified
Thanks jose for the best mitigation service. Really good company and really professional people. Thanks a lot guys
★★★★★
Verified

Great price

Good person, very good job
★★★★★
Verified
You saved my house with the water damage. Thanks guys. Highly recommend
★★★★★
Verified

Reasonable price

Very professional
★★★★★
Verified
Very profession
★★★★★
Verified
Very professional
★★★★★
Verified
Thanks guys. Higly professionsl
★★★★★
Verified
Great job guys
5.0★
Google rating
100% five-star reviews
IICRC
Certified Firm
WRT · ASD · FSRT · AMRT
24/7
Live Dispatch
Nights, weekends, holidays
100%
Insurance Direct
All major carriers
Works with every major insurance carrier
State FarmAllstateUSAAFarmersLiberty MutualNationwideTravelers
Common Questions

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The questions homeowners ask most often after reading reviews.

Are these reviews real?
Yes. Every review on this page is pulled directly from our public Google Business Profiles for TWM Water Restoration. We display them with attribution back to Google, including the original date posted. No reviews have been edited, curated to remove negatives, or solicited with incentives.
How fast can TWM Water Restoration arrive after I call?
Within 60 minutes for active water, sewage, or fire emergencies in Dallas–Fort Worth, Houston, and Austin. Within 90 minutes in Raleigh. Live techs answer the phone 24/7, so you reach a person, not a voicemail or national call center. Read more →
Does insurance cover water damage restoration?
Yes, in most cases. Standard homeowners policies cover sudden and accidental water damage. TWM Water Restoration works directly with every major carrier (State Farm, Allstate, USAA, Farmers, and others), documents the loss, and bills the carrier directly so you typically only owe your deductible. Read more →
Is TWM Water Restoration IICRC certified?
Yes. TWM Water Restoration is an IICRC Certified Firm. Every technician is trained to IICRC standards, the industry's recognized certifying body, with credentials in WRT, ASD, FSRT, and AMRT. IICRC certification is the standard insurance carriers and adjusters require. Read more →
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