Washing machine supply hoses fail at random — often producing thousands of gallons before anyone notices. Same-hour Austin dispatch, direct insurance billing, IICRC-certified crews.
Here's what to do — and what not to do — in the next 5 minutes. The window between the loss starting and significant structural damage is short. Every hour matters.
Washing machine floods follow predictable failure-mode patterns. Amount of water released depends on how long the machine ran before discovery.
Rubber supply hoses degrade over 5-10 years and fail without warning. A failed hose can release 400-600 gallons per hour at house pressure. Stainless steel braided hoses dramatically reduce this risk.
The drain pump that pushes wastewater out fails internally, sending water out the bottom seal or top of the machine instead.
Drain hose disconnects, or the drain line backs up from accumulated lint and detergent. Either way, wastewater spills around the machine.
If the water level switch fails, the machine keeps filling until water overflows the drum.
Our crew arrives with extraction equipment, structural drying gear, moisture meters, and full PPE. In the first 60 minutes: water extraction, moisture mapping, photographic documentation, identification of how far water traveled, positioning of structural drying equipment.
Over the next 24-48 hours: continuous structural drying of subfloor, baseboards, and wall cavities; antimicrobial pre-treatment; daily moisture monitoring; assessment of which flooring materials can be dried in place; coordination with your insurance adjuster.
We bill your insurance carrier directly so your out-of-pocket cost is typically just your deductible. We work with every major Texas carrier — and the high-net-worth specialty carriers for Westlake, Rollingwood, and Lakeway custom-home losses.
Same-hour dispatch to all of these Austin-area cities. Our crews are local to Central Texas — we know the neighborhoods, the watersheds, the Hill Country topography, and the carriers.
Standard homeowners covers sudden and accidental discharge from appliances. Coverage typically includes water-damage restoration and reconstruction. The machine itself may or may not be covered depending on policy.
Second-floor laundry rooms amplify damage — water drops through the ceiling below. Restoration scope includes ceiling drywall removal in the room below plus structural drying.
Quickly-responded loss in single laundry room: 5-10 days mitigation plus 2 weeks reconstruction. Loss that sat undetected for hours and spread: 2-4 weeks mitigation plus 4-8 weeks reconstruction.
Replace rubber supply hoses with stainless steel braided hoses ($30 each, 30-second install), turn off supply valves when away from home for days, install a single-shutoff washing machine valve, consider a water-leak detector with auto-shutoff.
Depends on cause. Supply hose burst (external): machine is fine, replace the hose. Machine itself failed: needs repair before restart. Don't run through standing water.
Same-hour IICRC-certified crew dispatch. Direct insurance billing. Free on-site assessment. Every hour of delay means more damage.