A musty smell that won't go away, dark spotting after a leak, or mold uncovered mid-renovation — whatever brought you here, our IICRC-certified crews contain the affected area, remove the growth under negative-air HEPA filtration, fix the moisture source, and work to Texas Mold Assessment and Remediation Rules (TMARR). Free on-site assessment for Trophy Club homeowners, no charge to take the call.
Mold is a moisture problem first and a cleanup problem second. Whatever form it takes in your home, the response is the same: find and fix the water source, contain the area, remove the growth safely, and verify the air is clean. Here's what we get called out to most.
The most common call we get. A burst pipe, slab leak, roof leak, or appliance failure that wasn't dried completely — and two weeks later there's spotting on the drywall or a musty smell in the hallway. Mold can begin colonizing wet material within 24–48 hours, and it keeps growing behind walls long after the surface looks dry.
Chronic humidity, failed exhaust fans, condensate line clogs, and ductwork sweating in Texas summers. HVAC systems can circulate spores through the whole house, which is why a small visible patch sometimes comes with a house-wide odor.
Roof leaks, inadequate attic ventilation, and ground moisture in crawl spaces. Often discovered during a home sale inspection — and often the reason a closing stalls. We remediate to a documented standard a buyer's inspector can verify.
When you call, the crew that shows up has one job: get your home cleaned, deodorized, and rebuilt to pre-loss condition, document everything for your insurance carrier, and rebuild what we removed. Here's what that looks like in practice.
Emergency board-up & stabilization. If the fire department broke windows or cut the roof for ventilation, the structure is exposed. We board up openings, tarp roof penetrations, and secure the property within hours of dispatch, before more damage from weather, animals, or theft occurs.
Soot & residue cleaning. Different fires produce different residues, and each requires a different cleaning method. Dry soot from paper and wood vacuums off; wet smoke from low-temperature smoldering fires requires solvent cleaning; protein residue from kitchen fires is nearly invisible but smells terrible and bonds to surfaces. We identify the residue type before we touch the surface, because wiping dry soot with a wet sponge permanently sets the staining.
HEPA air scrubbing. This is where most fire damage jobs go wrong with cheaper outfits. Soot particles are airborne for days after a fire and circulate through HVAC ducts into rooms the flames never reached. HEPA scrubbers run continuously for 5 to 10 days, capturing 99.97% of particulates down to 0.3 microns. Before scrubbing starts, we install plastic containment (shown in the photo) to seal off affected zones, contain soot migration, and protect unaffected parts of the home. We don't pull equipment until air quality readings clear baseline, period.
Odor neutralization. Smoke odor lives in three places: airborne particles, surface residues, and porous materials (drywall, insulation, fabrics). We address all three. Hydroxyl generators or ozone treatment for the air, surface cleaning with odor counteractants, and removal/replacement of unsalvageable porous materials. This isn't optional and it isn't a sales upsell, it's IICRC S700 protocol.
Contents pack-out & cleaning. Furniture, electronics, clothing, and personal items get inventoried, packed out to our climate-controlled facility, cleaned per material type, and stored until rebuild is complete. Photos and inventory submitted to your carrier throughout.
Rebuild. Drywall, texture, paint, trim, flooring, and cabinetry are completed by an independent reconstruction company. We’ll connect you with one of our trusted partner GCs — or work with whichever rebuild contractor you choose — and hand over our full mitigation documentation so they start with everything they need for the carrier.
Active mitigation job: TWM Water Restoration crew installing plastic containment to seal off the affected zone before HEPA scrubbing and odor neutralization. Daily air quality readings logged and submitted as supporting documentation for the claim.
After a fire, the flames are only the start. Soot is acidic. It corrodes metals, etches glass, stains grout, and chemically bonds to drywall and fabrics. The clock is measured in days, not weeks.
Within 72 hours, soot has chemically bonded to most surfaces. Within a week, smoke odor has permanently embedded in porous materials, drywall, framing, insulation, soft goods. The right move at hour 4 is professional cleaning, HEPA scrubbing, and odor neutralization. The same job at day 14 is full demolition and replacement, often 5 to 8x the cost.
If you're seeing soot on surfaces, smelling smoke that won't quit, or noticing yellowed walls, please don't wait. Call us today.
Most residential mold remediation jobs run 2 to 5 days once containment goes up. Texas regulates mold remediation under the Texas Mold Assessment and Remediation Rules (TMARR): on qualifying projects the scope is defined up front in a written protocol, and clearance is verified by an independent third-party assessor — not by us. That separation protects you, and we build our process around it.
On-site assessment with moisture meters and thermal imaging to find every affected area and the water source feeding it. Photo documentation and a written scope you (and your insurer, if a covered water loss is involved) can act on.
Plastic containment with negative air pressure and HEPA air filtration so spores disturbed during removal can't migrate to the rest of the house. HVAC is isolated for the duration of the work.
Affected porous materials (drywall, insulation, carpet pad) are removed and bagged inside containment. Structural surfaces are HEPA-vacuumed, cleaned, and treated with antimicrobial agents per the remediation protocol.
The cavity is dried to target moisture levels and the work area passes a visual and air-quality verification — on qualifying TMARR projects, by an independent assessor who issues the clearance documentation for your records.
Most homeowners have never filed a property claim before. Adjusters have, every day. The gap between what your policy covers and what gets approved often comes down to documentation: contents inventory, air quality readings, scope of loss, and Xactimate-formatted estimates. We've worked with State Farm, Allstate, USAA, Farmers, Liberty Mutual, Travelers, Progressive, and most regional carriers.
Book a Free On-Site AssessmentMost homeowners pay deductible only. We invoice the carrier for the rest, no upfront costs.
The format your adjuster expects, the first time. Industry-standard pricing and scope.
Submitted as carrier-ready documentation throughout the entire mitigation period.
One project manager from first call to final walkthrough. No handoffs, no chasing.
Three things every TWM Water Restoration fire damage job has in common, no matter the market or the size of the loss.
We don't sub out fire damage work. Every crew on every job is a TWM Water Restoration W-2 employee, trained on our IICRC S700 protocols and our standards. The person who shows up at your door is on our payroll, not a 1099 fishing for the cheapest job.
Direct billing, Xactimate estimates, air quality readings logged daily, and a single project manager on your file from intake to final invoice. We've handled enough claims that we know what your carrier wants before they ask.
Every job runs to IICRC S700 standards: documented soot removal, proper odor neutralization, and equipment sized to the affected area. The certifications matter because your carrier knows what they mean. So do the courts, if it ever comes to that.
Three real reviews, every one a verified fire damage job. Names, neighborhoods, and the loss type are real.
"Grease fire on the stovetop got out of control fast, kitchen ceiling and cabinets gone, soot through the whole first floor. TWM Water Restoration had a crew at the house within 90 minutes, boarded up the broken window, started HEPA scrubbing immediately. Three weeks later you'd never know it happened. Worth every penny of the deductible."
"Electrical fire started in the attic from old wiring, spread to the master bedroom before the fire department got it out. Crew showed up, documented everything for State Farm, scrubbed the soot, neutralized the smoke smell, and rebuilt the affected rooms. No surprises, no fights with the adjuster."
"Neighbor's house fire next door pushed smoke through our HVAC and into the whole upstairs. Didn't think we needed help until the smell wouldn't go away. TWM Water Restoration ran HEPA scrubbers and hydroxyl generators for a week, cleaned the ductwork, and finally killed the smell. Insurance covered all of it."
Same standards everywhere. Different team in each market, because the person dispatched to your address should know the city, not just the zip code.
Dallas · Fort Worth · Plano · Frisco · Arlington · Irving · McKinney · Garland · Mansfield · Keller · Southlake · Grand Prairie · Euless · 80+ DFW cities
View DFW Coverage → TexasHouston · Katy · Sugar Land · The Woodlands · Pearland · Spring · Cypress · Pasadena
View Houston Coverage → TexasAustin · Round Rock · Cedar Park · Pflugerville · Georgetown · Buda · Kyle
View Austin Coverage → North CarolinaRaleigh · Durham · Cary · Chapel Hill · Apex · Wake Forest · Holly Springs
View Raleigh Coverage → OklahomaOklahoma City · Edmond · Norman · Moore · Tulsa · Broken Arrow · Yukon
View Oklahoma City Coverage →The questions Trophy Club homeowners ask most often about mold. If yours isn't here, just call.
Every week it grows is more material to remove and a bigger bill. Call now for a free assessment — we'll find the moisture source, scope the fix, and give you a straight answer at no cost.
