DFW sits in hail alley. Hail above 1 inch routinely strips shingle granules and creates penetrations that leak in the next rainfall. We handle the water-damage scope; we coordinate with roofers on the roof itself.
Here's what to do — and what not to do — in the next 5 minutes. The window between the loss starting and significant structural damage is short. Every hour matters.
Hail damage to DFW roofs creates leak vulnerabilities that present in three predictable timeframes — and the homeowner often doesn't connect the dots between the storm and the eventual leak.
Hail above 1.75 inches can drive through asphalt shingles into the underlying mat and even the roof decking. These create immediate leak paths that present in the next rainfall — usually within 1-7 days of the storm. The damage is severe but easy to identify and claim.
Smaller hail (1-1.5 inches) strips granules from shingle surfaces, exposing the asphalt mat to UV degradation. Granule-stripped shingles age 5-10x faster than undamaged shingles. The roof keeps working for weeks or months, then starts leaking as the unprotected mat cracks. This is the most common DFW hail damage pattern.
Hail that doesn't visibly damage the shingle surface can still bruise the underlying mat — creating a weak point that fails later. Mat bruising is invisible from the ground but visible to a roofing contractor with proper inspection technique (chalk test, palm test). These leaks often present 6-18 months after the storm.
Hail damage at flashing edges, roof valleys, and around penetrations creates leak paths that may not present immediately but fail in subsequent storms. The cumulative damage from multiple hail events compounds over years.
When water damage from hail-related roof failure presents inside the home, we respond within the hour. In the first 60 minutes: water extraction from the floor below the leak, moisture mapping of ceiling and wall cavities, photographic documentation tied to the original storm event, emergency tarp coordination if the leak is still active, and positioning of structural drying equipment.
Over the next 24-48 hours: continued structural drying of saturated insulation and drywall, antimicrobial pre-treatment, daily moisture monitoring, coordination with your insurance adjuster on the roof scope (we'll connect you with a roofing contractor or work with one you've already engaged), and assessment of contents in affected rooms. The water-damage restoration and the roof repair typically run in parallel under the same insurance claim.
We bill your insurance carrier directly so your out-of-pocket cost is typically just your deductible. We work with every major Texas carrier — and the high-net-worth specialty carriers for custom-home losses.
Same-hour dispatch to all of these DFW cities plus 30+ more. Our crews are local to the metroplex — we know the neighborhoods, the building codes, the soil conditions, and the carriers.
Have a licensed roofing contractor inspect after any hail event with stones over 1 inch. Reputable DFW roofers offer free post-storm inspections. They look for: granule loss patterns in gutters and downspouts, exposed mat areas, mat bruising (visible with chalk test), damaged metal flashing, and broken vents. The inspection takes 30-45 minutes and produces documentation for the insurance claim.
Most Texas carriers honor hail damage claims within 12 months of the storm event, sometimes longer if you can demonstrate the damage is hail-related. The key is documentation: weather data confirming the storm event at your address, contractor inspection identifying hail damage signatures, and consistent claim language. We coordinate documentation across the roof scope and water-damage scope.
Depends on severity. Localized hail damage on a roof that's otherwise in good condition can sometimes be spot-repaired. Widespread granule loss or mat bruising across most of the roof surface usually requires full replacement — and most insurance carriers will pay for full replacement when 30%+ of the surface is damaged. Your roofing contractor and adjuster will scope this based on the inspection.
Hail typically damages more than just the roof. Gutters dent (cosmetic but covered), siding cracks (covered), windows break (covered), HVAC units lose fins (covered), screens tear, and exterior light fixtures break. The full storm claim includes all of these. We focus on the water-damage scope; the roofer and possibly a separate restoration general contractor handle the exterior damage scope.
Newer roofs (under 10 years) typically receive Replacement Cost Value (RCV) coverage — the carrier pays full replacement cost. Older roofs (15-25+ years) may have Actual Cash Value (ACV) coverage that pays depreciated value, leaving the homeowner with significant out-of-pocket cost. Review your policy or talk to your agent before the storm — switching from ACV to RCV is a common policy improvement that pays for itself in a single hail event.
Same-hour IICRC-certified crew dispatch. Direct insurance billing. Free on-site assessment. The longer you wait, the bigger the loss.