Hail, wind, and severe storms across DFW regularly drive water through compromised roofs. Emergency tarp-up stops further damage; structural drying handles what already happened. Direct insurance billing, same-hour dispatch.
Here's what to do — and what not to do — in the next 5 minutes. The window between the loss starting and significant structural damage is short. Every hour matters.
Storm damage to DFW roofs typically falls into four categories. The metroplex sits in hail alley and gets multiple severe-weather warning events per spring; the resulting damage patterns are well-documented.
Hail above 1 inch routinely strips granules from asphalt shingles, bruises the underlying mat, and creates penetrations that leak in subsequent rainfall. Hail damage often isn't visible from the ground — it presents weeks or months later as a slow leak that finally produces visible interior damage. Insurance adjusters look for specific hail-damage signatures (random damage patterns, exposed mat, bruise marks).
70+ mph straight-line winds and tornado-spawned wind events lift shingles, expose underlayment, and break shingle seal. Wind damage is usually visible from the ground as missing or lifted shingles. The roof leak typically presents in the next rainfall after the wind event.
Roof valleys (where two roof planes meet) and flashing around chimneys, skylights, and vent penetrations are common failure points even in moderate storms. Aging caulk and lifted flashing edges create water-entry paths.
Wind-driven branches and full tree falls puncture roofs directly. The damage extent depends on the tree size and impact angle. Even small branches can break shingles and create localized leaks.
Our crew arrives with emergency tarp materials, water extraction equipment, structural drying gear, and full PPE. In the first 60 minutes: assessment of roof damage from a safe vantage point (we don't tarp in active storm conditions but begin immediately after the storm passes), emergency tarp installation to stop further water entry, water extraction inside the home, moisture mapping of ceiling and wall cavities, photographic documentation for the carrier, and positioning of structural drying equipment.
Over the next 24-48 hours: continued structural drying of saturated insulation, ceiling drywall, and wall cavities; antimicrobial pre-treatment; daily moisture monitoring; coordination with your insurance adjuster on roof repair scope and water-damage scope; and assessment of contents in affected rooms. We handle the water-damage restoration scope; roof repair is typically a separate roofing contractor under the same insurance claim.
We bill your insurance carrier directly so your out-of-pocket cost is typically just your deductible. We work with every major Texas carrier — and the high-net-worth specialty carriers for custom-home losses.
Same-hour dispatch to all of these DFW cities plus 30+ more. Our crews are local to the metroplex — we know the neighborhoods, the building codes, the soil conditions, and the carriers.
Standard homeowners insurance covers sudden and accidental damage from wind, hail, and storm events, including the resulting water damage. DFW homeowners are familiar with this — multiple major hail events per year drive insurance claims across the metroplex. The roof repair scope and the water-damage restoration scope are typically both covered under the same claim with the same deductible.
We aim for same-hour DFW dispatch once the active storm has passed. Tarping during active storm conditions is unsafe; we begin as soon as it's safe to access the roof. If you're calling during the storm, we'll get crews dispatched and on the way so we're onsite as the storm passes.
TWM Water Restoration handles the water-damage restoration scope (extraction, drying, demolition, antimicrobial, reconstruction of interior damage). Roof repair itself is performed by licensed roofing contractors — we coordinate with your insurance carrier's preferred roofer or your contractor of choice. Many DFW homeowners use this 'separate but coordinated' approach because the two scopes have different timelines and expertise requirements.
Hail damage often isn't visible from the ground for weeks or months. If you experienced a hailstorm in the last 12 months and are seeing roof leak symptoms now, the underlying cause is likely that earlier event. Document the leak, file a claim referencing the storm event, and have a roofing contractor inspect the roof for hail signatures. Most carriers honor claims tied to storms within a 12-month window.
Roof repair: typically 1-4 weeks depending on damage extent and contractor schedule. Water damage restoration: 7-14 days mitigation plus 2-6 weeks reconstruction for typical interior damage. Total project from storm to move-back is usually 4-10 weeks for moderate damage, longer for severe damage involving structural framing or multiple rooms.
Same-hour IICRC-certified crew dispatch. Direct insurance billing. Free on-site assessment. The longer you wait, the bigger the loss.